Frequently Asked Questions
Below is a listing of our most frequently asked questions. Don't see your question? Contact Us!
- How do I know that the fabric color will match my existing decor? Are the screen displays accurate?
- I ordered one item as a sample and plan to order additional quantities in the future-is this ok?
- What size curtain panels to I need? How do I measure my windows?
- What is the difference between a serged edge and a standard edge?
- What kind of fabric are your linens made of?
- Do your curtain panels include lining or can lining be added? How much sunlight do they block?
- What are the fabric care instructions?
100% Cotton-Light Weight Fabrics: Wash in cold water on gentle/delicate cycle using mild detergent-recommended Woolite. Dry on lowest heat setting or air dry. Pressing allowable with a medium high heat setting.
- I have specific questions-is there a phone number I can call?
- How long does it take to complete my order?
- I need my item right away-can you expedite?
- How long does shipping take?
- How will I know when my order has been shipped?
- Do you ship internationally?
- Do you offer discounts for large orders?
- I already placed my order and need to change size/color/item-can I change my order?
- What if I need to cancel my order?
- What is your refund/return policy?
For a full description of our return/refund policy, please review our Terms and Conditions section.
- Do you offer any additional custom linen items?